Return Policy

READY-TO-WEAR / IN-STOCK ITEMS: You may request a return within 7 calendar days after delivery. The item must be unworn, unwashed, unaltered and in resaleable condition, with original tags attached and original packaging where reasonably possible. Trying on an item carefully to assess fit is permitted; evidence of use beyond this may affect eligibility, subject to applicable law.

Contact us within the 7-day period with your order number, item details and reason for return. Please wait for our return instructions before sending the parcel. For a change-of-mind or size-preference return, the customer pays return shipping unless we agree otherwise or applicable law requires otherwise.

MADE-TO-ORDER / CUSTOM-MEASURED ITEMS: Because these pieces are prepared to your selected specifications, we generally do not accept change-of-mind or incorrect-measurement returns. This does not affect your rights where an item is defective, not as described, or otherwise fails to meet applicable legal requirements.

FINAL SALE: Any restriction will be clearly disclosed on the product page before purchase and will not override mandatory consumer rights.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS: Contact us as soon as possible, preferably within 3 days of delivery, with photographs and your order number. This requested reporting window helps us resolve issues promptly; it is not a waiver of statutory rights. Depending on the circumstances and applicable law, we will arrange an appropriate repair, replacement, refund or other remedy, including required shipping costs.

Handmade beading and limited-edition printed fabrics may show small variations. These are not automatically defects if accurately disclosed, but this statement does not excuse material defects or a failure to match the product description.